Course curriculum

  1. 1
    • Meet the trainer

    • Session Recordings

    • Further reading and resources

    • Learn more with TiSDD and Essentials of Service Blueprinting

  2. 2
    • Session Recordings

    • Meet the trainer

    • Links and resources

    • Learn more with UX Design Research Essentials

  3. 3
    • Meet the trainer

    • Session Recording

    • Links and resource

  4. 4
    • Meet the trainers

    • Session Recording: Prototyping with Markus Hormess and Klaus Schwarzenberger

    • Links and resources

  5. 5
    • Meet the trainers

    • Session Recordings: Facilitation with Adam Lawrence and Renatus Hoogenraad

    • Learn more with Facilitation Fundamentals for Co-creation

    • Links and resources

    • Resources from the network

  6. 6
    • Meet the trainer

    • Session Recording

    • Links and resources

  7. 7
    • Episode 1: 'When two tribes go to war'

    • Episode 2: Service Design Question & Answers